What to Know

A guided ski or snowboard experience is the key to upping your mountain game. Whether you’re new to the sport or an experienced rider, there’s always something fresh to learn and/or improve. Skip the lift lines with exclusive Ski School lift lanes that provide quick access to the slopes.

Adult Group Lesson Details

Beginner Lessons: 9:30 a.m., 11:30 a.m., 2:00 p.m. (lesson duration: one hour and forty five minutes)

Mountain Adventure Lessons: 10:00 a.m. and 1:15 p.m. (lesson duration: two hours and thirty minutes)

Ultimate Four: 10:00 a.m. (lesson duration: five hours)

Helmets are not included with any adult lesson/lesson package, but can be rented from the rental shop for an additional fee. Clothing is not part of the equipment rentals. Heavenly does not rent clothing, but there are many stores in town that do offer clothing rentals.

How to Dress:

  • Waterproof pants
  • Waterproof coat
  • Waterproof gloves
  • Sunglasses or Goggles

Gondola Reservations: Once you have received your reservation packet and you have your equipment, get on the Gondola (get in the Ski and Ride School line at the front of the Gondola entrance). Please give yourself at least one hour after picking up your lesson packet to get your rental equipment and ride up the Gondola (about a twenty minute ride). We encourage you to check-in the night before during peak-season periods, between 5:00 pm and 6:30 pm, to pick up your paperwork and get your rental equipment for the next day. Always check-in to this location, regardless of weather or Gondola lift status.  The Ski and Ride School sales staff will direct you where to go.

CA ReservationsPlease check-in at least one hour prior to your lesson start time to pick up your reservation packet, and to get fitted for your rental equipment.

  • Beginner lessons meet in the learning area at the base of Gunbarrel Lift Chair.
  • Mtn. Adventure lessons meet at the top of the Tram.

Boulder Reservations: Please check-in at least one hour prior to your lesson start time to pick up your reservation packet, and to get fitted for your rental equipment.

A parent or legal guardian will need to accompany any minors at check-in to sign release forms. Please bring your confirmation letter with you when you check-in.

Office Hours & Locations:

  • Weekends, holidays, *peak season: 8:00 a.m.
  • Weekdays: 8:30 a.m.

*Peak Season Dates:

  • Nov 28 – Sun Dec 1
  • Dec 20 -  Sun Jan 5
  • Jan 17 – Mon Jan 20
  • Feb 14 – Sun Feb 23
California Adult Ski and Ride School: Adjacent to the ticket lobby in the California Main Lodge: 3860 Saddle Road, South Lake Tahoe, CA 96150. Look for the adult check-in desk to pick up your reservation packet.

Gondola Adult Ski and Ride School: Adjacent to the Gondola base station in the Heavenly Village, between Patagonia and Heavenly Sports: 4080 Lake Tahoe Blvd, South Lake Tahoe, CA 96150; approximately two blocks west of the casinos. Please pick up your reservation packet from the adult check-in desk outside.

Boulder Adult Ski and Ride School: Top of Kingsbury Grade: 140 South Benjamin Road, Stateline, NV 89449. The adult center is located in the building adjacent to the ski lift.

Free parking is available at the California Main Lodge and Boulder Lodge. Paid parking is available for the Gondola location near the Heavenly Village (please keep in mind that parking tends to fill up quickly on weekends and peak season periods)

Gratuity: Gratuities for coaches are not a requirement but an appropriate and appreciated gesture. A 15-20% gratuity based of the cost of the lesson will make your coach feel very appreciated and valued.

Child Group Lesson Details

Lesson start time: 10:00 a.m.

Lesson pick-up time: 3:45 p.m.

Check-in times:

  • Gondola: no later than 9:00 a.m.
  • California: no later than 9:30 a.m.
  • Boulder: no later than 9:30 a.m.

The above times are the latest you can check-in. We highly recommend arriving at least an hour before the lesson start time, especially during peak season periods and weekends.
If you booked a lesson at the Gondola, always check-in to that specific location to pick up your packet, regardless of weather or Gondola lift status.

Please be sure you know your security code to pick your child up. This will be given to you when you check-in that morning.

Be sure your child is dressed appropriately in the following required attire:

  • Waterproof pants
  • Waterproof coat
  • Waterproof gloves
  • Goggles or sunglasses
  • One pair of thin, long socks
  • Sunscreen (recommended)
  • Please no hats or beanies; your child will be wearing a helmet

If you wish to bring your own lunch, please bring it in a small paper bag labeled with your child’s name on it.

If your child has been issued an Epic Day Card from any of our Vail Resorts in the past, please remember to bring it with you, as your child’s lift ticket will be loaded onto that card. If you forget to bring this with you, you will have to stand in line to have it reprinted.

Tips for Parents:

  • Helmets are included with all children’s lessons
  • Clothing is not part of the equipment rentals.
  • Heavenly does not rent clothing, but there are many stores in town that do offer clothing rentals.
  • If you purchased a package that includes equipment rentals, our technicians will get your child fitted in our gear.
  • Children will be placed in groups according to age and ability level (your child will be evaluated on the snow to determine which group is most appropriate).
  • When you check-in, we will escort your child into the Ski and Ride School, and you are free to go.  We’ll take it from there!
  • A parent or legal guardian will need to accompany any minors at check-in to sign release forms. Please bring your confirmation letter with you when you check-in.

Office Hours and Locations:

  • Weekends, holidays, *peak season: 8:00 a.m.
  • Weekdays: 8:30 a.m.

*Peak Season Dates:

  • Nov 28 – Sun Dec 1
  • Dec 20 -  Sun Jan 5
  • Jan 17 – Mon Jan 20
  • Feb 14 – Sun Feb 23

California Child Ski and Ride School: Adjacent to the ticket lobby in the California Main Lodge: 3860 Saddle Road, South Lake Tahoe, CA 96150. Look for the adult check-in desk to pick up your reservation packet.

Gondola Child Ski and Ride School: Adjacent to the Gondola base station in the Heavenly Village, between Patagonia and Heavenly Sports: 4080 Lake Tahoe Blvd, South Lake Tahoe, CA 96150; approximately two blocks west of the casinos. Please pick up your reservation packet from the adult check-in desk outside.

Boulder Child Ski and Ride School: Top of Kingsbury Grade: 140 South Benjamin Road, Stateline, NV 89449. The adult center is located in the building adjacent to the ski lift.

Free parking is available at the California Main Lodge and Boulder Lodge. Paid parking is available for the Gondola location near the Heavenly Village (please keep in mind that parking tends to fill up quickly on weekends and peak season periods)

Gratuity: Gratuities for coaches are not a requirement but an appropriate and appreciated gesture. A 15-20% gratuity based of the cost of the lesson will make your coach feel very appreciated and valued.

Private Lesson Details

Full-day (6 hour private): 9:30 a.m. – 3:30 p.m.

  • Full-day lessons: coaches are required to take a 30 minute work-free lunch break

Half-day morning (3 hour am private): 9:30 a.m. –12:30 p.m.

Half-day afternoon ( 3 hour pm private): 1:00–4:00 p.m.

Check-in at the Ski and Ride School sales office at least 1 hour prior to your lesson start time to fill out paperwork and allow time to get your lift tickets and rental equipment.

Please bring your confirmation letter with you when you check-in. A parent or legal guardian will need to accompany any minors at check-in to fill out release forms. New Liability Release Forms and Credit Card Authorization Forms are required each season.

Gondola Lessons:

  • We encourage you to check-in the night before, between 5:00 p.m. and 6:30 p.m. during holiday and peak periods, to pick up your paperwork and get your rental equipment for the next day
  • Full-day lessons and morning half-day lessons meet at the base of the Gondola
  • Afternoon half-day lessons meet at the top of the Gondola (look for the big “Private Lessons” flag)
  • The Gondola is about a 20 – 30 minute ride to the top, so please plan accordingly. Tip: you get to cut the line if you are in Ski and Ride School!
  • Check-in at our Private Lessons Check-In desk outside of the Ski and Ride School sales office before heading up the Gondola
  • Always check-in to this specific location, regardless of weather or Gondola lift status. The Ski and Ride School sales staff will direct you where to go

California Lessons:

  • Check-in at our Private Lessons Check-In desk outside of the Ski and Ride School sales office
  • Lessons meet in the Ski and Ride School Learning Area at the base of Gunbarrel Chair

Boulder Lessons:

  • Check-in at the Ski and Ride School sales office
  • Lessons meet in the Boulder Learning Area behind the Ski and Ride School sales office

Private lessons are sold a la carte; lift tickets and rentals must be purchased separately:

Waterproof pants, coat, gloves, and sunglasses, or goggles, are strongly encouraged.

A parent or legal guardian will need to accompany any minors at check-in to sign release forms. Please bring your confirmation letter with you when you check-in.

Office Hours and Locations:

  • Weekends, holidays, *peak season: 8:00 a.m.
  • Weekdays: 8:30 a.m.

*Peak Season Dates:

  • Nov 28 – Sun Dec 1
  • Dec 20 -  Sun Jan 5
  • Jan 17 – Mon Jan 20
  • Feb 14 – Sun Feb 23

California Private Ski and Ride School: Adjacent to the ticket lobby in the California Main Lodge: 3860 Saddle Road, South Lake Tahoe, CA 96150. Look for the adult check-in desk to pick up your reservation packet.

Gondola Private Ski and Ride School: Adjacent to the Gondola base station in the Heavenly Village, between Patagonia and Heavenly Sports: 4080 Lake Tahoe Blvd, South Lake Tahoe, CA 96150; approximately two blocks west of the casinos. Please pick up your reservation packet from the adult check-in desk outside.

Boulder Private Ski and Ride School: Top of Kingsbury Grade: 140 South Benjamin Road, Stateline, NV 89449. The adult center is located in the building adjacent to the ski lift.

Free parking is available at the California Main Lodge and Boulder Lodge. Paid parking is available for the Gondola location near the Heavenly Village (please keep in mind that parking tends to fill up quickly on weekends and peak season periods)

Gratuity: Gratuities for coaches are not a requirement but an appropriate and appreciated gesture. A 15-20% gratuity based of the cost of the lesson will make your coach feel very appreciated and valued.

FAQ's

Gondola in the Heavenly Village: 4080 Lake Tahoe Blvd, South Lake Tahoe, CA

California Main Lodge: 3860 Saddle Road, South Lake Tahoe, CA

Boulder Lodge: 140 S Benjamin Drive, Stateline, NV

Free parking is available at the California Main Lodge and Boulder Lodge. Paid parking is available for the Gondola location near the Heavenly Village (please keep in mind that parking tends to fill up quickly on weekends and peak season periods)

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  • Waterproof snow pants, jacket, and mittens/gloves
  • A face mask, scarf, or neck gaiter
  • Goggles
  • Helmet (recommended)
  • Sunscreen
  • One pair of ski socks
  • Dress in Layers: the temperature may change during the day and the sun is strong
  • Bring your lift ticket if it is not included in your lesson reservation. All lesson participants need a lift ticket.

Please be wearing your ski or snowboard boots when you arrive for your lesson. Rental equipment, if applicable, must be picked up prior to your lesson start time.

A credit card is required to book all lessons. If you wish to pay cash, you may do so in one of our Ski and Ride School sales offices at the time of booking, but you must still provide a credit card to put on file

For advanced reservations, your credit card will be charged 48 hours prior to your lesson start time, and an e-mail receipt will be sent to you

Lesson reservations must be cancelled at least 24 hours before the scheduled lesson start time, or a cancellation fee will be imposed. If you cancel (within the 24 hour period) and we are able to re-book the instructor, a $100 processing fee will be charged. If you cancel and we are unable to re-book the instructor, the full price of the lesson will be charged to your credit card. The cancellation fee may be waived if the lesson is rebooked for an alternate date. You can change or cancel your reservation by calling 1-800-Heavenly, option 7, or in person at one of our sales offices

Lessons are non-refundable due to weather. If we cancel your lesson for some unforeseen circumstance, we will issue a refund

*Gratuities for coaches are not a requirement, but an appropriate and appreciated gesture. A 15-20% gratuity based on the cost of the lesson will make your coach feel very appreciated and valued