We Are Epic Together
For the 20/21 season all pass holders get free Epic Coverage, which gives refunds for certain resort closures (e.g. COVID-19), job loss and more. Plus, 19/20 season pass holders get credits for last season.
GUEST REFUND REQUEST FORM
In response to the unprecedented circumstances surrounding coronavirus (COVID-19), Vail Resorts has announced today that all of its North American resorts will be closed for the 2019-20 winter ski season. The Company will consider reopening Breckenridge Ski Resort in Colorado, Heavenly Mountain Resort in Lake Tahoe and Whistler Blackcomb in British Columbia in late April/early May, dependent on the situation with COVID-19 as well as weather conditions. Given the unprecedented circumstances, there is not a requirement to get a refund or make changes in-resort. Please complete this form to submit for a refund or credit, subject to applicable terms and conditions for the following products:
- Lift Tickets
- Ski & Ride School
- Lodging and Vacation Packages
- Winter Activities
- Childcare Bookings
- Equipment Rentals (booked on RentSkis.com or SkiRentals.com)