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Heavenly Ski & Snowboard School FAQ's


Beginner Programs

Yes, First and Second timer lessons are available at Heavenly.
These lessons are designed for those who have never tired skiing or snowboarding and those that are still working on turning.
Lesson are 1hr 45min and Lessons Start/Leave daily at 9:30am, 11:30am, and 2:00pm
Available at California Main Lodge, Gondola, and Boulder
Lessons are available for guest 14+
No guaranteed Ratios on group lessons

Make your reservation now!

    Reserving Lessons

    Yes, you can reserve in advance for adult/child group lessons. We highly recommend making reservations during holidays and weekends as we do fill up. Visit our website or call us at 1-800-Heavenly option 7. With advance reservations we will have all the information and lesson tickets printed out for you when you arrive at our check-in locations.

    We strongly recommend making a reservation for your children, kids or teens. It will expedite the check-in process.

    Call us for answers to any more ski school essential questions you may have.



    Group Lesson Reservations

    Yes, you can reserve in advance for adult/child group lessons. We highly recommend making reservations during holidays and weekends as we do fill up. Visit our website or call us at 1-800-Heavenly option 7. With advance reservations we will have all the information and lesson tickets printed out for you when you arrive at our check-in locations.

    Multi-Day Lesson Packages

    Most of our resorts offer great discounts for multi-day lessons for children and adults.

    Heavenly offers child group lesson from 1 day up to 5 consecutive days.  All lesson 2 day up to 5 days must be taken consecutively with out any breaks in days.

    For Adult group lessons we offer a 2 consecutive day First timer package.


    Check out our Multi-Day packages


    Half Days

    We do not offer half day child group lessons.  We recommend a private lesson for those that would like a half day.

    To Reserve A Half Day Lesson:

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    Yes, we offer ski and snowboard lessons for adults.

    First and Second timer lesson for those who have never tried skiing or snowboarding and those that are still working on turning. 

    First and Second timer lessons are 1hr 45min lessons and start/leave daily at 9:30am, 11:30am, 2:00pm. 

    Green, Blue, and Black lessons for those who are already skiing and snowboarding on the mountain, If you are already turn and stop and at a minimum easily make it down a green run this lesson is for you. 

    Green, Blue, and Black lessons are 2hr 45min lessons that start/leave daily at 10:00am and 1:15pm. 

    Available at California Main Lodge, Gondola, and Boulder
    Lessons are available for guest 14+
    No guaranteed Ratios on group lessons

    General Ski School Information
    Heavenly is located at 3 of the 4 base area locations:

    California School
    Take Highway 50 to Ski Run Blvd; follow the signs to the California Lodge, 3860 Saddle Road, South Lake Tahoe, CA 96150. The California Adult School is located adjacent to the ticket lobby in the California Main Lodge.  

    Gondola School
    Located on Highway 50 approximately 2 blocks west of the casinos in the Heavenly Village, 4080 Lake Tahoe Blvd, South Lake Tahoe, CA 91650. The Gondola Ski School is adjacent to the Gondola base station between Patagonia@Heavenly and Heavenly Sports. Look for the Adult check-in desk and flag to pick up your reservation packet. Adults will need to get on the Gondola via the Ski School line at the front of the Gondola maze (don't forget your equipment!).
    Gondola Ski School is open until 6:30pm, we encourage you to pick up your reservation package and rentals the night.  This will allow you to skip the morning rush and head straight to your lesson at the top of the Gondola.

    Boulder School
    Located at the top of Kingsbury Grade. Take Kingsbury Grade (Nevada SR207) up to South Benjamin or Tramway Drive. Follow the signs at the intersections to the Boulder Lodge, 140 South Benjamin Road, Stateline, NV 89449. The school is located in the building adjacent to the ski lift.

    Reservations: Make your ski/snowboard school reservations before your vacation.  We highly recommend making reservations for weekends and Holidays as we do fill up.

    Lesson options:  We offer different lesson options to or exclude lift and rental for a discounted rate.  

    Times:  Please check in at least 1 hr prior to your lesson start/leave time to fill out paperwork and get fitted for your equipment. We opern our doors at 8:30 mid-week and 8:00 am on weekends and holidays.

    Ages:  Adult group lessons are for guest 14+ and have no guaranteed ratio.  For students under 18 a parent/legal guardian will need to accompany then through the check in and rental process.  We recommend having a meeting place after the lesson as cell phone do not work on the mountain.

    More information:  Give us a call at 1-800-Heavenly option 7

    Change of Plans?

    To change your reservations please call:


    Program lengths
    Adult Group lessons: Lessons taken out of the Gondola require you to ride the Gondola to the top, allow 20-30 min that that ride.

    Child group lesson:  We open our doors at 8:30am or 8:00am on weekends and Holidays.  Children should be check-in by 9:00, to get fitted for equipment and placed into groups.  Pick up time is at 3:45pm.

    Children's should be dressed in appropriate clothing at time of drop off:
    *Dress in several thin layers
    *Waterproof pants & jacket (required for children)
    *Waterproof glove or mittens (required for children)
    *Goggles for snowy days or sunglasses for sunny days (required for children)
    *Plenty of sunscreen (required for children)
    *One pair of socks (multiple pairs wrinkle and bunch up)
    *Season pass or Lift ticket (required for all guest in lessons)
    *Remember the weather at the top of the mountain can be quite different than at the base area.  10 - 15 degrees colder.


    Check out our Lesson/Ski School Programs:


    Heavenly Adult lessons can be purchased to include lift ticket and rental equipment for savings.


    Ski School Ages

    Child Lessons - We start Ski lessons at age 4 and snowboard lessons at age 5.  Please prepare your child for separation from mom and dad for the day.

    Adult Lessons are for ages 14 and up. If you wish to have your family learn together, we advised booking a private lesson. Private Lessons can be reserved by calling the corresponding number below.

    The Snow is Falling!
    Children: If it snows during lessons, the kids will ski or snowboard and will come inside for frequent breaks during extremely low temperatures. Be sure to have them dress in several thin layers with their clothing labeled. We recommend using a sharpie to label clothing. 

    Adults: We LOVE snow! We send class out regardless of the weather. The class will take breaks, but dress properly and you will enjoy every minute of it.

    If you have booked at the Gondola location always check-in at that location for your Adult and Child group lessons. The ski school will direct you from there about your lesson for the day.

    To Reserve Lessons

    After check in or registration children get rental equipment, initial groups are formed to do ability evaluations and meet other kids,  4-5 year olds do some indoor activities.
    We will evaluated your child's skiing or ridding ability on the snow and children are then grouped according to age, ability, and demonstration of skills. We strive to have children out on the snow by 10:00am, depending on drop off time. 
    Once in their groups classes ski or ride terrain appropriate for their ability and receive coaching. Some classes take morning breaks.
    Lunch (time varies at holiday periods) – children eat lunch with their class and coach.

    We then go back out on the snow for more coaching.
    Then pick-up time at 3:45PM!  Children are picked up at the pick-up area at each base location, you will be given the pick-up area at the time of check in. Parents receive a review of the day by the coach. The coach releases the child to the parents. Please know your security code, you will be given this at check-in as well!

    Check out our Lesson/Ski School Programs

    The ticket will be refunded if the child is sick first thing in the morning and is picked up immediately after the parents have been contacted. If the child is sick and remains in the program for the entire day and the parents do not pick the child up after receiving a call, the ticket will not be refunded.

    Check out our Lesson/Ski School Programs

    Children's Lesson
    We start skiing at age 4 to 13 yrs old, snowboarding age 5-13 yrs old.
    Firecrackers Ski: 4-5 yrs
    Blasters Snowboard: 5-6 yrs
    Rocket Ski : 6-13 yrs
    Rocket Snowboard: 7-13yrs

    There are not guaranteed ratios for children's group lesson.  For those wanting more one on one instruction we recommend Private lesson.

    Check out our Lesson/Ski School Programs

     

    You should select the level that you are currently skiing/riding at, not what you want to become. If you are unclear or uncertain of your level, please read below to see our description of zones of learning.

    Adult group lesson:
    First timers - those who have never tired skiing or snowboarding before.
    Second Timers - those that have tired skiing or snowboarding and still working on turning and stopping.  Are not ridding chairlift just yet.
    Green/Blue/Black - those that can turn and stop and are ridding chair lifts. These lesson will be groups according to the type of terrain you are most comfortable skiing or ridding on, Green, Blue, or Black labeled runs.

    Child group lesson:
    Level 1 - children who are trying skiing or snowboarding for the first time
    Level 2 - children who have tried before and are working on turning and stopping
    Level 3 - children's who can turn and stop but have not ridden a chair lift just yet
    Level 4 /Mountain Cruiser- children who can turn, stop, control speed, and have ridden a chairlift before

    For all children's lesson the child should be able to do the above on their own, without being tethered to an adult. We will assist your child getting on a chair lift if they are of that ability level. 

    To Reserve Lessons:

    Adult Check-In: 

    Please check in at least 1 hr prior to your lesson start/leave time to fill out paperwork and get fitted for your equipment. We open our doors at 8:30 mid-week and 8:00am on weekends and Holidays.

    First and Second timer lessons are 2hrs, 9:30am, 11:30am, and 2:00pm.

    Green, Blue, Black lessons are 2hr and 45mins, 10:00am and 1:15pm. 

    Lesson taken out of the Gondola require you to ride the Gondola to the top, allow 20-30 min for that ride.

    It is recommended to be at the meeting area dressed, ticketed and with equipment 150 minutes prior to lesson start time.

    Gondola check in is at the bottom of the Gondola along with rentals. Lesson begin at the top of the Gondola, please allow 20-30 min to ride the gondola to the lesson meeting area. Please check in at the base of the Gondola regardless of weather or lift status.  The Gondola Ski School is open nightly until 6:30pm, we encourage you to check in the night before and get fitted for your equipment.  This will allow you to miss the morning rush.

    California check in is at the front of the Adult Ski School office that is adjacent to the ticket lobby on the left side of the Lodge.

    Boulder Check in is at the Boulder Adult Ski School office, next to the Children's Ski School building.

    How early do I have to wake up?

    Please check in at least 1 hr prior to your lesson start/leave time to fill out paperwork and get fitted for your equipment. We open our doors at 8:30 mid-week and 8:00am on weekends and Holidays
    First and Second timer lessons are 2hrs, 9:30am, 11:30am, and 2:00pm.
    Green, Blue, Black lessons are 2hr and 45mins, 10:00am and 1:15pm.

    Allow extra time if you need rental equipment that morning
    Please remember to have all rental equipment with you when you arrive at the lesson meeting spot 10 min before the lesson leave.

    Remember To Bring:

    Dress in layers. This allows you to adjust to changing temperatures
    Eye Protection; sunglasses or goggles
    Waterproof Gloves - Your gardening gloves won't make the cut
    Good Socks - A well-fitted pair of wool or synthetic wool socks, not too thick. Cotton socks aren't recommended.
    Waterproof jackets and pants will keep you warmer and more comfortable
    Sunblock - the sun's rays and its reflection off the snow are powerful at this altitude
    Season pass or Lift ticket (required for all guest in lessons)
    And of course: Skis, snowboard, boots, poles (you'd be surprised how many people forget)

    Child group lesson:
    We open our doors at 8:30am mid-week or 8:00am on weekends and Holidays. Children should be check-in by 9:00, to get fitted for equipment and placed into groups.

    To Reserve Lessons:

    Adaptive Programs

    Adaptive skiing applies to ski/snowboard instruction of individuals with special needs. It's about adapting the ski equipment for each person's unique needs and adapting the ski instruction as well. Our Adaptive Ski School programs are recognized as leaders in providing first class instruction and training to people of all disabilities both physical and cognitive.

    Choose one of our Resorts below for more information on specific programs:

     

    If you are more than 5 minutes late for your lesson you can join the next lesson time. If you are late for your afternoon lesson we can refund your lesson package. Please come see us in the sales office and we can help you adjusted your lesson.