Prepare For Your Lesson

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What to Expect

Prep White
Prep For The Lesson

Best pricing is available online, in advance. To book a group lesson within 24 hours or a private lesson within 48 hours, please visit one of our Ski & Snowboard sales locations or call ahead. Our cancellation policy is available here. Make sure all members of your group have a pass or lift ticket and rent gear if needed.
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Early Is On Time

Arrive 30 minutes before the lesson to allow time for check-in. If you or your child are picking up rental gear, arrive 60 minutes early.
Check In White
Check-In For The Day

Check-in for the lesson at the location or base area you selected while booking. 
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Meet Our World-Class Instructors

All group lessons will be sorted by ability level and child lessons will be sorted by age. The instructor will determine a plan for the day based on individual needs or group goals. 
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CONQUER THE MOUNTAIN

World-class instructors will help all participants have fun exploring more of the mountain by practicing new techniques at their own pace. All Full Day lessons will include a break for lunch, with food provided only for child lessons. Half Day and Bundled AM / PM lessons will not include lunch.
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PICK UP YOUR ADVENTURER

If you are dropping off a child, make sure to confirm location and pick-up time. The instructor will provide a summary of their lesson and your child's progress at pick-up. 

 

Gratuities: Instructor gratuity is at your discretion. Please note, a 15-20% gratuity based on the cost of the lesson will make your instructor feel very appreciated and valued. 

What to Bring

  • Face Coverings: Face coverings are not required during lessons, in gondolas, or indoor spaces at this time. However, face coverings are still required on busses and shuttles. 
  • Helmet: The use of helmets is strongly recommended. Children age 14 and under must wear a winter sport protective helmet while participating in ski & ride school, subject to local regulations. In addition, children and teens under age 18 who participate in designated children's classes or programs must wear a helmet. Rental helmets are available at our children's ski school locations for your convenience.
  • Warm clothes including moisture wicking base layers, mid layers to trap body heat, and water-resistant outerwear, warm calf-high socks, and gloves or mittens.
  • Goggles or sunglasses
  • Sunscreen is recommended, even on cloudy days.
  • Don’t have your own gear? Rent with Heavenly and let our experts fit you with the best boots, skis or snowboard for your best day on the mountain.


Where to Go

  • Please check-in at least 30 minutes before the start of your lesson at the California and Boulder Lodges and 45 minutes at the Gondola.. If you arrive late and cannot complete check-in prior to the check-in end time, we may not be able to accommodate you in a lesson for that day. If you are renting equipment and will need to pick it up on the morning of your lesson, please arrive at least an hour before the start of your lesson.
  • The location of your lesson is selected at the time of booking and the check-in location will be listed on your confirmation email once a lesson is purchased. 

WHERE TO CHECK IN:

  • Adult Group Lessons
    • First Time Lessons
      • California Lodge - Check-in & meet instructor at the base 
      • Gondola - Check-in at the bottom of the gondola and meet instructor at the top of the gondola. Guest should allow for a 30 minutes gondola ride.
  • Child Group Lessons
    • Boulder Lodge - Check-in Sat-Sun & Peak 8:00 AM & 9:30 AM, Pick 3:45 pm. Parents check-in, drop off and pickup at the base of the Boulder Lodge.
    • California Lodge - Check-in Mon-Fri 8:30 AM -9:30 AM, Sat-Sun & Peak 8:00 AM & 9:30 AM, Pick 3:45 pm. Parents check-in, drop off and pickup at the base of the California Lodge. 
    • Gondola - Check-in Mon-Fri 8:30 AM -9:00 AM, Sat-Sun & Peak 8:00 AM & 9:00 AM, Pick 3:45 PM. Parents check-in and pick-up their children at the bottom of the gondola. 
  • Private Lessons
    • California Lodge & Boulder Lodge - Check-in and meet instructor at the base 
    • Gondola - Check-in at the bottom of the gondola and meet instructor at the top of the gondola. Guest should allow for a 30 minutes gondola ride 
  • If your child is taking a Children’s Group Lesson that includes rentals, they will be fitting for their equipment after they check-in for their lesson.